Questions, bug reports, or ideas — we would love to hear from you.
Even though VidSave is a small, free tool, we take support seriously. If something is not working, a link fails to process, or you simply want to suggest a feature, the best way to reach us is by email. We read every message, and genuine bug reports usually get a fix shipped within a few days.
| Purpose | Where to write |
|---|---|
| General questions & support | support@vidsavepk.com |
| Copyright / takedown requests | dmca@vidsavepk.com |
| Advertising & partnerships | partners@vidsavepk.com |
To help us reproduce and fix an issue quickly, please include the following details in your email:
VidSave does not host any videos. We process publicly available links on the fly and hand the file directly to the user's device. However, if you are a rights holder and believe the tool is being used to infringe your copyright, email dmca@vidsavepk.com with the relevant links and a statement of ownership. We treat these requests seriously and will respond promptly.
We are a small team, so please allow 1–3 business days for a reply. Copyright and legal requests are prioritised. Feature requests and general feedback are batched and reviewed weekly — your idea might already be on our roadmap, which currently includes batch downloading, a built-in file manager, and more regional language support.
Major updates, new features, and the release of the VidSave Android app are announced right here on the website first. Bookmark the guides section to stay up to date with new tutorials and tips.